HotelForHelp.com realises some people are unsure about entering their personal details into websites over the Internet. Below, we explain how we use your information and how we protect your privacy. HotelForHelp.com and its associated companies respect and protect your right to privacy in relation to your interactions with this website. Any information which is provided by you to HotelForHelp.com via this website or otherwise will be treated in accordance with the terms of the Data Protection Acts, 1988 and 2003 and/or such amending or replacement legislation as may be adopted in Ireland from time to time.

Information required to process your booking
  For us to process a booking for you, we require some information from you. This includes your name, phone number, address and email address. Also, since we confirm your booking while you are on the site, we require your credit or debit card details so we can guarantee your beds when you pay your deposit.

How we use your information
  We only use your email address for sending you a confirmation of your bookings or to contact you for any reason directly linked to your booking, or occasionally to inform you of new features on HotelForHelp.com. We only use your phone number to contact you urgently if there is a problem with your booking.
  You have the right to request a copy of the information, which we hold, about you (for which we may charge you a small fee) and to have inaccuracies in the information corrected.
  On occasions, we may supply statistics about our customers to third-parties such as hotels or other agents. These statistics never contain personally identifying information.

Security
  All sensitive information exchanged between your computer and our site is encrypted using SSL. Our SSL Cert. is provided by Verisign. This ensures that your information is transmitted securely and is safe from third parties.
  You should be aware that where you link to another web site from this web site, that HotelForHelp.com has no control over that other web site. Accordingly, HotelForHelp.com cannot guarantee that the controller of that web site will respect your privacy in the same manner as HotelForHelp.com

Who sees your information
  We are required to send your information to the travel services provider with which you booked travel services so that the travel service provider knows who you are and when you will use its travel services. We give your name, your address, your email address, your credit card details and of course, the details of your booking. The travel service provider requires this information to accept a confirmed booking from you. All travel service providers on whose behalf we facilitate bookings have agreed to the HotelForHelp.com terms and conditions and accept this privacy policy.

  HotelForHelp.com reserves the right in its sole discretion to amend this Privacy and Security Statement at any time and you should regularly check this privacy policy for any amendments.

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